Privacy Policy

Last Updated: 2025

1. Introduction

Genuineitemline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services, in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

2. Data Controller

The data controller for your personal data is:

Genuineitemline
1011 E Rte 66
Glendora, CA 91740, United States
Email: contact@genuineitemline.world

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Messages and inquiries submitted through our contact form
• Information about your interest in our candles or workshops

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

4. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate with you about our candles, workshops, and services
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent, such as through our contact form
• Legitimate Interest: To respond to inquiries and improve our services
• Legal Obligation: To comply with applicable laws and regulations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 3 years unless you request deletion.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us at contact@genuineitemline.world

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website (under strict confidentiality agreements)
• When required by law or to protect our rights
• With your explicit consent

9. Cookies

Our website may use cookies and similar technologies. For detailed information about our use of cookies, please see our Cookies Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using secure protocols (HTTPS/TLS)
• Secure storage of personal information with access controls
• Regular security assessments and updates to our systems
• Limited access to personal data on a need-to-know basis
• Employee training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.

11. International Data Transfers

Your personal data is processed within the United States. If we need to transfer data outside the United States, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We comply with applicable state and federal privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and other state-specific privacy regulations where applicable.

12. Children's Privacy

Our services are not directed to individuals under 13 years of age (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children without parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our systems in accordance with applicable law, including the Children's Online Privacy Protection Act (COPPA).

If we discover that we have collected personal information from a child without proper consent, we will delete that information promptly unless we are legally required to retain it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.

When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on this page with a new "Last Updated" date
• Notify you by email if you have provided us with your email address
• Display a prominent notice on our website for a reasonable period

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you do not agree with any changes to this Privacy Policy, you may discontinue using our services and request deletion of your personal data as described in Section 7.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@genuineitemline.world
Address: 1011 E Rte 66, Glendora, CA 91740, United States